Nahid is the Director of Billing at Talkiatry and has over 10 years of experience as a medical coding, billing and credentialing professional in a variety of settings. Nahid was previously in the billing department of Gracie Square Hospital in Manhattan where she worked with their coding and auditing group. Nahid is a Certified Professional Coder by the AAPC and has deep relationships and the main point of contact for our insurance partners.
Office Manager - NoMad
Nelly is the Lead Patient Representative and Office Manager at Talkiatry NoMad and has over 6 years of experience in the role. Prior to joining Talkiatry, Nelly served as a front desk associate at a large pediatric and adolescent medicine practice in Manhattan. During her tenure she guided the practice through major technology adoptions including the deployment of eClinicalWorks and their patient engagement platform, which she has expanded on here with us. Nelly is an advocate for all of our Nomad patients and the first point of contact for clients.
Susien is a Patient Representative at Talkiatry with 4 years of healthcare experience. Susien assists both the front office as well as the billing team. Prior to joining Talkiatry, he spent over 3 years at NYU Langone Medical Center's pathology department. Susien has also worked with physicians and insurance firms to process workers compensation claims.
Charmaine is a Patient Representative at Talkiatry with 9 years of healthcare experience. Prior to joining Talkiatry, Charmaine spent over 5 years as a medical scribe and patient care representative at CityMD. She is also a Certified Nursing Assistant.
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