Talkiatry transforms psychiatry with accessible, human, and responsible care. We’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.
60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low and paperwork is unduly burdensome. With innovative technology and a human-centered philosophy, we provide patients with the care they need—and allow psychiatrists to focus on why they got into medicine.
About the role:
As a Learning and Development Specialist you are responsible for delivering and developing courses and materials to support the learning needs of Talkiatry’s diverse workforce.
In this role you will have the unique opportunity to partner with our functional and executive leaders as well as subject matter experts to develop and deliver courses that are engaging and effective. Your work will help us build a library of training materials and courses that improves the efficiency of the organization and care delivery. Your desired result is to ensure colleagues have the knowledge and tools to succeed, realize their potential and the organization has the capabilities to support its rapid growth.
You will:
- Facilitate ongoing new provider orientation sessions for new psychiatrists and therapists joining Talkiatry’s growing team of clinicians
- Develop content for live, facilitator-led educational experiences and eLearning modules for corporate and clinical populations
- Assist with the implementation of corporate and clinical cohort experiences, focused on leadership development and equity, diversity, inclusion, and belonging
- Assist with the management of Talkiatry’s Learning Management System (LMS)
- Collaborate across Talkiatry’s corporate and clinical populations to develop additional learning and developmental materials as needed
- Contribute to L&D team development and strategy
You Are:
- An engaging teacher who understands how adults learn and how to adjust your delivery to your audience’s learning needs.
- An excellent communicator who can communicate effectively with individuals who have a variety of educational backgrounds, from high-school degrees to physicians with post-graduate training.
- A superior listener and collaborator. You seek to understand first and collaborate with functional and executive leaders to create learning experiences that are impactful and effective.
- Excellent at following through. You always deliver on your commitments and promises.
- You act with a sense of urgency and update tracking tools and systems as needed
- Intellectually curious, staying abreast of best operational practices for outpatient practices, clinical psychiatry, patient experience, revenue cycle and value-based care
- Comfortable with change.
- Someone who takes initiative. You see what is needed to enhance organizational capabilities, proactively gain support for those ideas and act independently to bring them to life.
- Passionate about diversity, equity, inclusion, and belonging. You seek to develop inclusive programming that allows and encourages all staff to flourish.
Your Qualifications:
- One year of experience delivering and developing courses for adult learners in a professional setting
- Proficiency in Microsoft applications and virtual collaboration tools.
- Experience using and managing content within a learning management system (LMS)
- Experience working with instructional design software to create dynamic learning experiences
- Familiarity with an electronic health record is a plus, but not required.
- Exceptional customer service skills. You exude positivity, a high level of organizational knowledge and problem-solving skills
- Bachelor s Degree required
Why Talkiatry:
- Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care
- Collaborative environment: be part of building something from the ground up at a fast-paced startup
- Flexible location: work where you want to, either remotely across the U.S. or from our HQ in NYC
- Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more!
- Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands
- It all comes back to care: we’re a mental health company, and we put our team’s well-being first
- Compensation for this position is $75,000, depending on experience; actual compensation will be dependent upon the specific role, location, as well as the individual’s qualifications, experience, skills and certifications.
Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation & IER Right to Work.
At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us.
We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.
We’re proud to be a Great Place to Work-Certified™ company and recognized as a 2023 Best Workplace in Health Care™.
