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Clinical and Community Outreach Manager

New York, NY
Hybrid
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We are seeking a dynamic and passionate Clinical and Community Outreach Manager to drive Talkiatry's mission by connecting our high-quality mental health services with the communities and clinical partners who need them. In this newly established role, you’ll not only help build relationships with providers and community organizations, but you’ll also play a pivotal role in shaping the development of the department, setting the foundation for impactful outreach initiatives at Talkiatry. We’re looking for a self-starter with a motivated, business-owner mentality who can bring both strategic insight and hands-on energy to this essential role.   

You will:

  • Build and manage strategic partnerships with healthcare providers and community organizations to drive referrals and expand Talkiatry’s reach in targeted communities.  
  • Develop and execute outreach strategies to promote Talkiatry's services, identifying and engaging with key patient referral sources across priority markets.  
  • Represent Talkiatry in the field 4-5 days per week, meeting with providers, community leaders, and patients to discuss needs, address barriers to mental health care, and foster collaborative partnerships.  
  • Organize and lead educational meetings, presentations, and events (in-person and virtual) to enhance brand awareness and promote Talkiatry's unique approach to mental health care.  
  • Collect and analyze community feedback to inform Talkiatry’s marketing, clinical programs, and future service development, ensuring our offerings remain relevant and impactful.  
  • Collaborate with internal teams (Marketing, Product, Clinical Operations) to align outreach efforts with broader Talkiatry initiatives and operational goals.  

You have:

  • 3-5 years of experience in outreach, business development, or clinical relations in healthcare, with a demonstrated ability to build and manage strategic partnerships.  
  • Must be based in the Metro New York City area, with the ability to work both in the field and at our Manhattan office as needed.  
  • Knowledge of the healthcare landscape, especially in mental health or related fields, with a strong understanding of community needs and clinical workflows, is a plus but not required 
  • Outstanding interpersonal and communication skills, with the ability to connect, engage, and inspire diverse stakeholders, from clinicians to community leaders.  
  • A proactive and self-motivated approach, with strong project management skills and an ability to adapt in a fast-paced environment.  
  • Familiarity with CRM tools and experience in managing data for outreach and reporting.  
  • A bachelor’s degree in healthcare, business, communications, or a related field is a plus but not required 

Why Talkiatry:

  • Top-notch team: Join a diverse, motivated group committed to reshaping mental health care.  
  • Collaborative environment: Work in a supportive setting where innovation is encouraged.  
  • Flexible hybrid location: While this is a field-based role, you’ll also have the flexibility to work from home and visit our Manhattan office (NoMad) as needed.  
  • Excellent benefits: Talkiatry offers comprehensive medical, dental, and vision plans effective from day one, 401K with match, generous PTO, paid holidays, paid parental leave, and more.  
  • Growth potential: As Talkiatry expands, you’ll have opportunities to enhance your skills and advance your career.  
  • Meaningful impact: Help remove barriers to mental health care in underserved communities and make a tangible difference in the lives of patients and providers.  
The compensation range for this position is an annual salary of $85k - $100 + 15% potential bonuses based on performance.  

Commuter Stipend & Milage Reimbursement: NYC employees will be provided a monthly stipend for public transportation costs all other employee will be granted milage reimbursement for miles driven to perform outreach.   
Talkiatry’s mission is to transform psychiatry with accessible, human, and responsible care.  
We’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.  
 
60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low and paperwork is unduly burdensome.  With innovative technology and a human-centered philosophy, we provide patients with the care they need—and allow psychiatrists to focus on why they got into medicine. 

Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation & IER Right to Work.  
 
 
At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us. 
 
We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. 
Apply now

2024 Fortune Best Workplace in Healthcare™,
Great Place to Work-certified® 2022-2024

Great place to work 2022-2023 and 2023-2024 badges

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