Bethanne Folks, LPC

Ms. Ellen Ortiz is fully licensed as a Marriage and Family Therapist in multiple states. She has decades of life experience to support her 3 years of full licensure. Ms. Ortiz sees individuals from the perspective of the various environments they interact in and how it impacts them. Ms. Ortiz is enthusiastic about collaborating with clients under the care of one of our psychiatric experts in order to allow for a more complete and personalized approach for each individual's needs.
Ms. Ortiz began her education later in life at Elgin Community College then continued to acquire her bachelor’s degree from Argosy University with honors. Ms. Ortiz forged ahead and completed her Master’s in Family Counseling at the CACREP accredited graduate school, Northeastern Illinois University. Her training included the externship for Emotion Focused Therapy with Dr. Sue Johnson.

Ms. Ortiz incorporates therapy from a Solution Focused perspective including Cognitive Behavioral Therapy, Mindfulness and Attachment theory.  Ms.Ortiz has been trained in Crisis Intervention and Trauma Informed therapy. Her life experience and clientele have spanned all life cycles, races, and medical needs as well as honoring all varieties of human beings. She has also supported clients through medical diagnosis and end of life as well as grief.

Ms. Ortiz brings enthusiasm for each client based on the belief that each person has unique purpose, strengths and abilities on which to draw on. The client's abilities paired with tools and support acquired in therapy will lead each of her clients to a life they choose to enhance.

Background and credentials

Dr. Jenny Joseph is a board-certified adult psychiatrist. She earned her medical degree from St. George's University School of Medicine and completed her adult psychiatry residency at New York Medical College at Metropolitan Hospital Center. She has experience working with diverse patient populations and treating a range of psychiatric conditions.

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Treatment approach

Dr. Joseph specializes in medication management for various psychiatric conditions, including mood, anxiety, and psychotic disorders. She employs a patient-centered approach that emphasizes empathy, open communication, and collaboration. In addition to pharmacological treatment, she incorporates psychoeducation and supportive therapy to help patients better understand and manage their conditions. When beneficial, she may recommend additional therapy and coordinate care with a therapist to ensure comprehensive treatment.

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What you can expect in a first visit

During the first visit, patients can expect a thorough evaluation that explores their symptoms, treatment history, and personal goals. Dr. Joseph takes the time to listen and understand each patient's needs, ensuring that their treatment plan is tailored to their specific concerns. She provides a compassionate and structured approach to medication management while fostering a collaborative environment where patients feel supported in their mental health journey.

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Why Talkiatry?

We’re a virtual mental health practice that makes it easy to find great care. We combine quality and convenience to help you thrive—faster. Our providers, like this one, are highly trained experts who specialize in medication management and collaborate with you on a treatment plan that fits your needs and comfort level.

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Dr. Hess is double board-certified in Adult and Geriatric Psychiatry. He completed his psychiatry internship and residency training at St. Vincent's Hospital and Medical Center in New York City, and then completed a geriatric psychiatry fellowship at Mount Sinai Beth Israel Medical Center. Dr. Hess has practiced inpatient psychiatry at the Long Island College Hospital, NYU Langone Brooklyn, and Kingsbrook Jewish Medical Center. He has also worked in emergency rooms, day hospitals, and consultation-liaison settings, as well as seeing geriatric outpatients at a naturally-occurring retirement community (NORC) on the Lower East Side of Manhattan. Dr. Hess has taught St. George's University medical students during their clinical rotations in psychiatry. Dr. Hess has more than 24 years of experience providing patients with compassionate psychiatric care for depressive and bipolar disorders, anxiety, obsessive-compulsive disorder, post-traumatic stress disorder, and dementia. He uses pharmacotherapy as well as supportive psychotherapy. Dr. Hess may believe that additional therapy is also needed and ask that you bring a therapist into your care team to provide the best outcome. The philosophy of his practice is to collaborate with patients to meet their specific needs and make an impact in various stages of their lives.

Anita Green is a Licensed Mental Health Counselor who has worked directly with clients of various demographics and has a variety of mental health challenges. Anita graduated from Texas Wesleyan University in 2014 with a 3.8 GPA in Counseling. She also had the pleasure of studying abroad in Australia and China. Anita has been practicing as a LPC since 2023, focusing on substance abuse disorders and mood disorders that have a direct impact on everyday life. When working with Anita, her treatment will be tailored to the needs of the individual and their struggles. She uses foundational Interventions, including Addiction Counseling, CBT, DBT, ACT, EMDR, Empathy Active Listening, Crisis Intervention, Client Assessment, Therapeutic Boundaries, Self-Care Practices, and Multicultural Competence. Let's take this journey together.

Dr. Namrata Shah is a board-certified adult psychiatrist who completed her undergraduate training at the University of Wisconsin-Madison and earned her medical degree at the American University of Antigua. She completed her psychiatry residency at Creedmoor Psychiatric Center, where she trained at New York-Presbyterian/Columbia University Irving Medical Center. In addition to experience providing inpatient and outpatient care, Dr. Shah has worked with a wide variety of patient populations. The conditions she treats include depression, bipolar disorder, anxiety disorders, panic disorder, OCD, and ADHD. In addition, Dr. Shah is particularly interested in issues related to women's mental health, including perinatal mental health issues. Dr. Shah emphasizes the importance of a strong doctor-patient therapeutic alliance and a patient-centered approach. To provide the best care, she believes in compassion, open communication, and collaboration. As a primary treatment method, she combines psychopharmacological medication and supportive therapy.

Dr. Mullenix is a board-certified adult psychiatrist who strives to form strong therapeutic and collaborative environments with patients and values patient empowerment. Dr. Mullenix received his medical degree from the Chicago Medical School and then went on to complete his residency in psychiatry at Advocate Lutheran General Hospital. His interests and expertise are in helping patients struggling with depression, anxiety, including social/obsessive compulsive and generalized anxiety disorders, and ADHD. He provides psychiatric medication management along with supportive, cognitive behavioral therapy (CBT) and other modalities of therapeutic treatment. Dr. Mullenix's practice focuses primarily on medication management, or pharmacotherapy. He routinely incorporates supportive therapy into his 30-minute follow-up visits. Dr. Mullenix may occasionally recommend that a therapist be part of the care team to provide optimal outcomes. The philosophy of his practice is to actively involve patients in the decision-making process to improve adherence to treatment and build trusting relationships with all patients.