Karelis Sierra-Cintron, MD

Ms. Ellen Ortiz is fully licensed as a Marriage and Family Therapist in multiple states. She has decades of life experience to support her 3 years of full licensure. Ms. Ortiz sees individuals from the perspective of the various environments they interact in and how it impacts them. Ms. Ortiz is enthusiastic about collaborating with clients under the care of one of our psychiatric experts in order to allow for a more complete and personalized approach for each individual's needs.
Ms. Ortiz began her education later in life at Elgin Community College then continued to acquire her bachelor’s degree from Argosy University with honors. Ms. Ortiz forged ahead and completed her Master’s in Family Counseling at the CACREP accredited graduate school, Northeastern Illinois University. Her training included the externship for Emotion Focused Therapy with Dr. Sue Johnson.

Ms. Ortiz incorporates therapy from a Solution Focused perspective including Cognitive Behavioral Therapy, Mindfulness and Attachment theory.  Ms.Ortiz has been trained in Crisis Intervention and Trauma Informed therapy. Her life experience and clientele have spanned all life cycles, races, and medical needs as well as honoring all varieties of human beings. She has also supported clients through medical diagnosis and end of life as well as grief.

Ms. Ortiz brings enthusiasm for each client based on the belief that each person has unique purpose, strengths and abilities on which to draw on. The client's abilities paired with tools and support acquired in therapy will lead each of her clients to a life they choose to enhance.

Dr. Reaghan Hicks is a double board-certified psychiatrist in General and Addiction Psychiatry. She completed her undergraduate training at The College of Charleston followed by medical school at The University of South Carolina School of Medicine. Dr. Hicks completed Residency in General Psychiatry at The University of Florida College of Medicine in Jacksonville followed by Fellowship in Addiction Psychiatry at The Medical University of South Carolina. Dr. Hicks is an experienced clinician that specializes in treating individuals with a variety of diagnoses including adjustment disorders, depression, anxiety, PTSD, bipolar disorder, ADHD, and substance use disorders.‍She has an approachable style and values building rapport with her patients. She believes it is a privilege to be a part of someone's journey towards recovery and wellness. Dr. Hicks aims to meet each patient where they are while maintaining a nonjudgemental, patient-centered, and evidenced-based treatment approach. Dr. Hicks provides supportive psychotherapy, cognitive behavioral skills, and utilizes motivational interviewing to meet the needs of her patients. She believes effective utilization of therapy skills in conjunction with medication management can help patients meet their individualized treatment goals.

* THIS PROVIDER CANNOT PRESCRIBE CONTROLLED SUBSTANCES FOR MN PATIENTS * Dr. Dung ("Young”) Truong is board-certified in both psychiatry and family medicine. Prior to joining Talkiatry, he worked in a busy Minneapolis emergency room for 20 years. He cared for patients presenting in mental health crisis, treating their acute presentation and helping find solutions to their concerns, ranging from starting and adjusting medications to identifying and addressing contributing factors such as medical illness, substance use, and life stressors. Dr. Truong has extensive experience and can comfortably manage a wide range of illnesses and problems. He sees patients of all ages and ethnicities, including LGBTQ+ populations. He has interests in mood disorders during and after pregnancy, and immigrant and refugee mental health. Dr. Truong's approach is to help you ultimately feel better and move forward with a hopeful plan involving medication management, education about your illness, and therapy to manage your emotional and environmental stressors. He is known for his calm demeanor and his excellent instincts. He strives to meet your expectations. Recognizing the challenges and complexities of the mental health condition, he also encourages input from your established care provider, therapist, and loved ones who want to be involved in your care. He feels such collaboration provides optimal treatment .Dr. Truong has also worked as a psychiatrist in an integrated primary care clinic. He has taught and supervised medical students, psychiatric residents/fellows and family medicine residents. He has collaborated extensively with social workers, therapists, and other health care providers to achieve the best outcomes for his patients. He works on staying current with the latest evidence-based care and mental health treatments.

Catherine is a graduate from the City University of New York (CUNY) Brooklyn College where she received her Master's Degree in Mental Health Counseling. She is a Licensed Mental Health Counselor experienced in working with adults that struggle with an array of different issues for the past 7 years, both in outpatient and private practice settings. Coupled with her empathic and non-judgmental attitude, she uses a person-centered approach when working with clients. She strives to meet the clients where they are at. Catherine has a passion for helping others reach their full potential, rebuild their confidence, and gain a better insight into themselves through using psychodynamic and CBT interventions. She promotes and encourages "progress over perfection."

Background and credentials

Dr. Schaefer is a board-certified adult psychiatrist with over 16 years of experience. She earned her medical degree from the University of Nebraska Medical Center in Omaha, NE, and completed her adult psychiatry residency at Oregon Health and Science University in Portland, OR. She then specialized further by completing a forensic psychiatry fellowship at Yale University. She has worked as a staff psychiatrist at Atrium Health System for over 16 years.

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Treatment approach

Dr. Schaefer’s practice primarily focuses on medication management, which she offers in conjunction with supportive therapy and elements of cognitive-behavioral therapy (CBT). She takes a patient-centered and collaborative approach, ensuring that treatment is tailored to each individual’s needs. If additional therapy is required, she may recommend working with a therapist as part of a comprehensive care plan. Her primary focus areas include depression, anxiety disorders, and obsessive-compulsive disorder (OCD).

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What you can expect in a first visit

During the first visit, patients can expect a thorough psychiatric evaluation, where Dr. Schaefer carefully assesses their symptoms, treatment history, and mental health goals. She works collaboratively with patients to develop a personalized treatment plan, which may include medication management and therapy recommendations. Follow-up visits are typically 30 minutes and focus on monitoring progress, adjusting treatment as needed, and ensuring the best possible patient outcomes.

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Why Talkiatry?

We’re a virtual mental health practice that makes it easy to find great care. We combine quality and convenience to help you thrive—faster. Our providers, like this one, are highly trained experts who specialize in medication management and collaborate with you on a treatment plan that fits your needs and comfort level.

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Dr. Natalie Cummings is a board-certified adult psychiatrist, and board-eligible geriatric psychiatrist. She obtained her medical degree from the University of North Carolina at Chapel Hill, and completed her residency training in psychiatry at the University of Miami Miller School of Medicine and Jackson Memorial Hospital. She then went on to complete her geriatric psychiatry fellowship at Icahn School of Medicine at Mount Sinai Beth Israel. During her fellowship, Dr. Cummings participated in Mount Sinai's Visiting Doctors Program, providing patient-centered and compassionate care to homebound elder adults in New York City. She also received training at Coler Rehabilitation and Nursing Care Center on Roosevelt Island during her fellowship, and presented at the American Association for Geriatric Psychiatry annual meeting. During her training, Dr. Cummings gained extensive experience providing psychiatric care to various patient populations in multiple patient care settings, including in the outpatient clinic, inpatient unit, and emergency department. Following her training, Dr. Cummings worked at New York Presbyterian's Gracie Square Hospital, serving first in the position of float psychiatrist, providing care to patients on every inpatient psychiatric unit (including the young adult/college student program, Orthodox Jewish program, psychotic disorders program, crisis-stabilization program, dual focus program, and Asian Psychiatry program), before transitioning to an established psychiatric attending for the older adult program. During her time at Gracie Square Hospital, Dr. Cummings received the Physician of the Year Award, and served as a Clinical Assistant Professor of Psychiatry at Weill Cornell Medicine. She worked closely alongside staff psychologist, social workers and nurses to provide multidisciplinary, collaborative care to patients suffering from a variety of mental health conditions. Dr. Cummings primarily focuses on medication management and supportive psychotherapy, but has extensive training in utilizing various therapy modalities, including cognitive behavioral therapy, interpersonal therapy, reminiscence therapy, and psychodynamic psychotherapy. When appropriate, Dr. Cummings will refer for more extensive psychotherapy and/or collaborate with your established psychotherapist for comprehensive care. Dr. Cummings strongly believes that addressing psychosocial and interpersonal factors (including relationship health, economic stressors, social isolation and loneliness) is as essential as pharmacologic management in treating mental health conditions. She has particular experience and interest in treating older adults and those suffering from memory disorders, but provides treatment for a variety of psychiatric conditions including depression, anxiety, bipolar disorder, obsessive-compulsive disorders, trauma-related disorders and substance use disorders. Dr. Cummings is a member of the American Psychiatric Association and American Association for Geriatric Psychiatry.