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Business Intelligence Manager
Remote
We are looking for a Business Intelligence Manager to join our growing team. In this role, you will lead the charge in building and maintaining a series of world-class data products, including an entire data model repo, self-service tools, and other data assets. Collectively, you and your team will leverage these to empower teams across the organization to make data-driven decisions that drive business success and improve patient care. You will work closely with engineering, product, clinicians, and internal stakeholders.
About Talkiatry:
Talkiatry transforms psychiatry with accessible, human, and responsible care. We’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.
60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low, and paperwork is unduly burdensome. With innovative technology and a human-centered philosophy, we provide patients with the care they need—and allow psychiatrists to focus on why they got into medicine.
Corporate & Technology
Clinical and Community Outreach Manager
Hybrid
We are seeking a dynamic and passionate Clinical and Community Outreach Manager to drive Talkiatry's mission by connecting our high-quality mental health services with the communities and clinical partners who need them. In this newly established role, you’ll not only help build relationships with providers and community organizations, but you’ll also play a pivotal role in shaping the development of the department, setting the foundation for impactful outreach initiatives at Talkiatry. We’re looking for a self-starter with a motivated, business-owner mentality who can bring both strategic insight and hands-on energy to this essential role.
Corporate & Technology
Director of Continuous Improvement and Operational Excellence
Hybrid
Talkiatry is seeking an experienced Director of Continuous Improvement and Operational Excellence to drive transformative operational and technical enhancements across the Core Operations department. In this strategic role, you will identify opportunities to streamline processes, optimize systems, and improve outcomes for the Talkiatry support staff (Patient Care Coordinators, Licensing & Credentialing Specialists, and Billing Support Specialists). The ideal candidate has experience standardizing manual processes through automation or productization. This person will quickly become the expert in bottlenecks across operations and develop a roadmap to solve and enhance the way we deliver care.
About Talkiatry:
Talkiatry transforms psychiatry with accessible, human, and responsible care. We’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.
60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low and paperwork is unduly burdensome. With innovative technology and a human-centered philosophy, we provide patients with the care they need—and allow psychiatrists to focus on why they got into medicine.
Corporate & Technology
Director of Lifecycle Marketing
Remote
Talkiatry is seeking a strategic and data-driven Director of Lifecycle Marketing to lead our patient lifecycle marketing strategy and execution. You’ll play a pivotal role in enhancing the patient experience, driving new patient acquisition, and fostering education around mental health care. Reporting directly to the VP, Growth Marketing, you will oversee a team of lifecycle marketers while collaborating cross-functionally to help us increase access to high-quality mental health care. The
ideal candidate is an experienced leader with a proven track record in lifecycle marketing for high-growth consumer brands, coupled with a passion for making an impact in mental healthcare.
About Talkiatry:
Talkiatry transforms psychiatry with accessible, human, and responsible care. We’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.
60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low and paperwork is unduly burdensome. With innovative technology and a human-centered philosophy, we provide patients with the care they need—and allow psychiatrists to focus on why they got into medicine.
Corporate & Technology
Director of Operations, Psychotherapy
Remote
We are seeking a General Manager (GM) / Director of Operations to oversee and optimize the day-to-day clinical operations of our telehealth psychotherapy services. This role requires a strategic leader with strong organizational and communication skills who can manage and scale a large team of therapists across various states while ensuring high-quality care, compliance with regulatory requirements, and operational efficiency.
A highly cross-functional and collaborative role, you will be working with providers as your main internal clients but will partner with Product and Tech, Clinical Support, and other centralized operational functions. You will be frequently finding yourself strategizing on long term goals, problem solving day-to-day inefficiencies of our operations, interpreting performance and quantitative data, and running projects into improve our experience and care quality. If you are passionate about running a business and supporting clinicians to be successful in serving mental health needs, we encourage you to apply for this exciting opportunity. This role is one of the most integral parts of Talkiatry’s next chapter!
About Talkiatry:
Talkiatry’s mission is to transform psychiatry with accessible, human, and responsible care.
We’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.
60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low and paperwork is unduly burdensome. With innovative technology and a human-centered philosophy, we provide patients with the care they need—and allow psychiatrists to focus on why they got into medicine.
Corporate & Technology
Director, Paid Growth Marketing
Remote
Talkiatry is seeking a Director of Paid Growth Marketing who will lead the team responsible for all efforts to acquire new patients via paid marketing channels, working closely with operational teams and executives to increase access to high-quality mental healthcare. The ideal candidate is highly data-driven and collaborative, and has experience managing 8-figure performance marketing budgets for high-growth consumer brands.
About Talkiatry:
Talkiatry transforms psychiatry with accessible, human, and responsible care. We’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.
60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low, and paperwork is unduly burdensome. With innovative technology and a human-centered philosophy, we provide patients with the care they need—and allow psychiatrists to focus on why they got into medicine.
Corporate & Technology
Director, Strategic Partnerships
Remote
The Mindshare Referral Program represents one of Talkiatry’s biggest strategic bets for 2024 and beyond. This program is critical to our vision for transforming how mental healthcare integrates with traditional medicine. We are building the infrastructure that will help millions of patients access care when they need it most. We’ve proven the model works - now we’re scaling it.
That's where you come in. As Director of Partnerships, you'll drive growth in key markets by building lasting relationships with regional health system leaders. You'll own the full partnership lifecycle - from initial outreach through successful launch - creating scalable approaches that expand access to care. This isn't just another sales role - it's a chance to transform mental healthcare delivery in your region.
We're looking for someone who combines strategic thinking with exceptional execution. You'll need to navigate complex health system dynamics, build compelling business cases, and drive deals to closure. If you're ready to own a territory and deliver partnerships that matter, this role is for you.
About Talkiatry:
Talkiatry transforms psychiatry with accessible, human, and responsible care. We’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.
60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low, and paperwork is unduly burdensome. With innovative technology and a human-centered philosophy, we provide patients with the care they need—and allow psychiatrists to focus on why they got into medicine.
You Will:
Strategy:
Own territory strategy development, focusing on regional health systems and physician networks
Develop and execute account plans that align with organizational priorities
Build deep understanding of regional market dynamics and competitive landscape
Growth:
Build relationships with regional health system executives and physician leaders
Execute complex, multi-stakeholder deals from qualification through close
Drive territory pipeline development and consistently exceed targets
Create opportunities to scale through strategic presence at healthcare leadership forums and industry events
Build for Scale:
Optimize and implement proven approaches to health system integration that drive measurable clinical and operational impact
Create frameworks for measuring and communicating program ROI to health system stakeholders
Build enablement tools that address unique needs of different health system segments
Structure and track KPIs that demonstrate clear value to partners
Corporate & Technology
EHR Support Analyst
Remote
The EHR Support Analyst will support our users with the EHR application (eClinicalWorks) and companion products. Working closely with Operations, Learning and Development, Business Analysts, Technical Support and Managers, the Support Analyst provides end user support related to the application, general how-tos, and technology basics. The Support Analyst will utilize eClinicalWorks, M365, JIRA, and other related applications and systems as appropriate. The knowledge requirements of this position include an understanding of the EHR (eClinicalWorks) functionality and workflows in a private healthcare practice setting, knowledge of decision criteria, and applicable organizational processes to support all assigned tasks.
Working closely with Operations, Learning and Development, Business Analysts, Technical Support and Managers, the Support Analyst provides end user support related to the eCW application, general how-tos, and technology basics.
About Talkiatry:
Talkiatry transforms psychiatry with accessible, human, and responsible care. We’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.
60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low, and paperwork is unduly burdensome. With innovative technology and a human-centered philosophy, we provide patients with the care they need—and allow psychiatrists to focus on why they got into medicine.
Corporate & Technology
Head of Account Management
Remote
The Mindshare Referral Program represents one of Talkiatry's biggest strategic bets for 2024 and beyond. This program is critical to our vision for transforming how mental healthcare integrates with traditional medicine. We are building the infrastructure that will help millions of patients access care when they need it most. We've proven the model works - now we're scaling it.
That's where you come in. As Head of Account Management, you'll lead the team that unlocks the potential of our partnerships to create lasting impact. You'll build and scale a world-class account management organization that drives provider satisfaction, referral growth, and partner retention. This isn't just a management role - it's an opportunity to define how healthcare organizations collaborate to deliver better care.
We're looking for a leader who combines strategic vision with operational excellence. You'll need to build scalable processes, mentor high-performing teams, and ensure our partners achieve exceptional results. If you're ready to shape how healthcare partnerships succeed, this role is for you.
About Talkiatry:
Talkiatry transforms psychiatry with accessible, human, and responsible care. We’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.
60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low and paperwork is unduly burdensome. With innovative technology and a human-centered philosophy, we provide patients with the care they need—and allow psychiatrists to focus on why they got into medicine.
You Will:
Team Leadership & Strategy
Attract, retain, and develop a high-performing account management team
Design and execute an account management strategy to provide hospitality led support to our partners while delivering against program goals
Create a framework for strategic account planning, coach account managers on implementing a refined playbook
Foster a high-performance, partner-centric culture with the team, encouraging innovation, accountability and continuous improvement
Strategic Partner Engagement
Create frameworks for driving physician adoption and referral growth
Develop proven approaches for navigating complex practice environments
Lead strategic reviews with partner executives and clinical leaders
Spearhead successful launch and expansion playbooks for major partnerships
Act as senior escalation point for complex provider relationships
Build for Scale
Design scalable processes for partner onboarding and growth
Develop enablement tools that support efficient partnership management
Build training programs that ensure consistent, high-quality partner support
Analyze partner data and feedback to identify trends, areas for improvement, and potential risks
Collaborate with Mindshare program leadership and other internal stakeholders to ensure partner needs are understood and met
Corporate & Technology
Head of Analytics & Insights
Hybrid
We are seeking a rockstar business intelligence leader to stand up and develop our newly formed Clinical Analytics and Insights team. You and your team will have the potential to transform the way we think about the company’s strategy, how we serve our clinicians and patients, how we drive growth and control costs, and ultimately how we provide the highest quality care for our patients.
In this role, you will use our existing data infrastructure and established data warehouse to develop business intelligence for our Operators and Clinical leaders in the marketplace. Those marketplace leaders will depend on you to upgrade our operational performance reporting, launch the next iteration of our clinician balanced scorecards, and spin up tools and ad hoc analyses to help everyone work at the top of their potential. In addition, our Clinical Quality leaders will seek your advice on policy setting and prioritization and our Product leaders will leverage the work of you and your team to prioritize their work and map out selection and timing of workflow automation priorities.
About Talkiatry:
Talkiatry’s mission is to transform psychiatry with accessible, human, and responsible care.
We’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.
60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low and paperwork is unduly burdensome. With innovative technology and a human-centered philosophy, we provide patients with the care they need—and allow psychiatrists to focus on why they got into medicine.
Corporate & Technology
Learning, Training & Quality Manager
Remote
As the Learning, Training & Quality Manager, you will lead and refine our training and quality assurance programs for patient care coordination staff, ensuring a consistently exceptional experience for both patients and clinicians that reflects the unique standards of healthcare.
This role is central to ensuring that our support team delivers top-tier service, and you will have the opportunity to design and implement cutting-edge training strategies that enhance operational and service quality.
You’ll take full ownership of our Learning & Development (L&D) strategy, knowledge base, and key patient support resources, ensuring they are structured, dynamic, and aligned with the needs of our operations. Your work will set the foundation for delivering best-in-class support to prospective and established patients, and clinicians, driving operational excellence, enhancing patient engagement, and contributing to organizational growth.
About Talkiatry:
Talkiatry transforms psychiatry with accessible, human, and responsible care. We’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.
60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low and paperwork is unduly burdensome. With innovative technology and a human-centered philosophy, we provide patients with the care they need—and allow psychiatrists to focus on why they got into medicine.
Corporate & Technology
Manager, Analytics & Insights
Hybrid
We are seeking a Manager of Analytics and Insights to aid in the development of our Clinical Analytics program, which has the potential to transform the way we serve our clinicians and patients.
In this role, you will build on our existing data infrastructure and established data warehouse to develop true business intelligence for our Therapy Operators and Clinical leaders in the marketplace. Those marketplace leaders will depend on you to upgrade our operational performance reporting, launch the next iteration of our clinician balanced scorecards, and spin up tools and ad hoc analyses to help everyone work at the top of their potential. In addition, our Clinical Quality leaders will seek your advice on policy setting and prioritization and our Product leaders will leverage the work of you and your team to map out selection and timing of workflow automation priorities.
About Talkiatry:
Talkiatry’s mission is to transform psychiatry with accessible, human, and responsible care.
We’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.
60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low and paperwork is unduly burdensome. With innovative technology and a human-centered philosophy, we provide patients with the care they need—and allow psychiatrists to focus on why they got into medicine.
Corporate & Technology
